A:We have a professional technical team,and we can develop and produce led light lamp according to the customers' requirements. In addition, you need to pay certain development costs, but when your order quantity has been meet our requirements, we will return to you.
Q:Can you make packaging design according to my demand ?
A:We have a professional packaging designing team, we will provide the product packaging design for you according to you demand
About Price and Payment
Q: How do i get the price ?
A:. if you are interested in our products, you can contact our online customer service or send inquiry to us, we will reply to you within 24 hours.
Q:What kinds of transactions the way you accept?
A: EXW,FOB, CNF CIF .
Q:What is the terms of payment?
A: L/C, T/T,
Q: Can you provide samples for me?
A: we are very willing to provide you with a sample, but you need to pay the product costs and transport costs .
Q:Can you provide testing report for samples ?
A:No problem .if you need testing report, when you confirm the samples ,please inform our customer service staff , we will send reports based on your requirements.
Q:How long it takes a sample order?
A:Depending on the product, after order confirmation, usually 7 days can be shipped to you. If it is
express, you will receive the samples within 10 days after order confirmation.
Q:What kind of shipping method on samples?
A:Please confirm the shipping address and customer service staff, generally we can accept express delivery UPS, DHL, FEDEX can.
Q:How do I pay for the sample cost?
A:You can pay by PAYPAL, WEST UNION, T / T and other ways
About production and shipping
Q:How long do you product mass cargo ?
A:The following production time for your reference
1000PCS: 15-20 days
5000PCS: 20-30 days
20000PCS: 30-40 days
Please contact costomer service for the specific production time ,meanwhile ,we also send you the production time when providing the offer .
Q:How long do you warranty?
A:Our quality is very high ,we provide the follwing qualit assurance with responsible attitude to customer:
Led light :3 years
Q:How can i do when the goods are demaged during the warranty period ?
A:If your goods are demaged during the warranty period, please contact us.we will provide relevant information on the batch of the product, if it is really the problem on our quality , we will replace it for free based on the number of your damaged,, and pay the related cost .
Q:How can i do when i find it is wroning for quantity and specifications?
A:For large quantities of goods missing, the problem with the wrong type numbers, you receive the goods within 15 days to contact us and provide photos and information, if indeed due to our mistake caused your loss, and we will all commitments.